p777's Privacy Policy

This Privacy Policy ("Policy") applies between the authority operating the p777 platform ("we", "our") and the members using this platform ("you", "your"). By using the p777 website or app, you are considered to have accepted the terms of this Policy. This Policy operates as a supplement to our Terms and Conditions.

We believe that protecting users' personal information is a fundamental responsibility. Every piece of information you provide on the p777 platform is therefore handled with great care. This Policy explains what data is collected, why it is collected, how it is stored, and what rights you have.

1 Scope of Data Collection

p777 may collect the following types of information for account registration and service delivery:

1.1 Identity Information

• Full name and date of birth (for age verification — users must be 21 years of age or older)
• National ID or passport number (for identity verification purposes where required)
• Email address and mobile number
• Permanent address

1.2 Financial Information

• Records of deposit and withdrawal transactions
• Dates and amounts of payments made via bKash, Nagad, Rocket or bank transfer
• Account balance and bonus history

1.3 Technical Information

• IP address, browser type and version
• Device information (operating system, screen resolution)
• Login time and date, session duration
• Information collected through cookies and similar tracking technologies

1.4 Usage Information

• Play history, preferred game categories and betting patterns
• Logs of how long each page of the site was used
• Records of communications made with customer support

2 Purpose of Data Collection

p777 uses collected information only for specific and legitimate purposes. No data is processed unnecessarily.

2.1 Account Management

Your information is essential for registration, login, identity verification and account security. We actively monitor this information to prevent unauthorised access to accounts.

2.2 Payment and Transaction Processing

Financial information is used to accurately record every transaction made via bKash, Nagad, Rocket or bank transfer, and to detect fraudulent activity.

2.3 Improving Customer Service

Data is analysed to make support provided via 24/7 live chat and email more effective and to resolve user issues more quickly.

2.4 Ensuring Responsible Gaming

Monitoring users' play patterns to identify potentially harmful behaviour and providing relevant support is part of p777's commitment. Our Responsible Gaming guide discusses this in detail.

2.5 Meeting Legal Obligations

Maintaining records required to comply with applicable laws and regulations, and providing information to authorities, may sometimes be necessary.

3 Data Disclosure and Third Parties

p777 does not sell or rent your personal information to third parties commercially. However, in the normal course of operating the service, limited information may be shared with certain specified parties:

• Payment Processors: The necessary transaction information is shared with bKash, Nagad, Rocket and the relevant banking infrastructure to complete transactions.
• Technology Service Providers: Providers involved in server hosting, data storage and cybersecurity may process data under contract.
• Fraud Prevention Services: Limited information may be sent to specialised security services to reduce the risk of fraudulent transactions or account compromise.
• Legal Authorities: Information may be provided to the relevant authorities on the basis of a court order or legal obligation.

In each of the cases listed above, the relevant party receives only the information necessary for the specific task, and they may not pass that information on to anyone else.

4 Data Security Methods

p777 applies industry-standard technical and procedural security measures to protect user data:

4.1 Encryption

All data transmitted on the platform is protected by SSL encryption technology. As a result, data exchanged between the browser and server cannot be decoded even if intercepted.

4.2 Access Control

p777's internal staff can only view information necessary for their own role. Access to sensitive user data is strictly limited and divided among specific personnel.

4.3 Firewalls and Intrusion Detection Systems

Firewalls, DDoS protection and automated intrusion detection systems are active around the clock at the server level.

4.4 Security Audits

Security audits are conducted at regular intervals and identified vulnerabilities are resolved promptly.

5 Cookie Policy

p777 uses cookies to improve the user experience on the website and to maintain platform functionality.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, saving form data and performing security checks. Without them, core site functionality will be disrupted.

5.2 Analytical Cookies

Analytics cookies are used to analyse which sections of the site are used most and where errors occur, in order to improve the quality of the service.

5.3 Rejecting Cookies

You can turn off non-essential cookies from your browser settings. However, this may limit some features of the site.

6 Data Retention Period

p777 does not retain any data beyond what is necessary. The following policy is generally followed:

• Information for active accounts is retained on an ongoing basis from the time the account is opened.
• After an account is closed or deactivated, financial transaction records are kept for the period required by applicable law.
• Customer service communication records are generally retained for a set period after the issue is resolved.
• Security logs are automatically deleted after a set period.

When the retention period ends, data is securely deleted or permanently anonymised.

7 User Rights

As a user of the p777 platform, you have the following rights over your own information:

7.1 Right to Access

You may request details of your personal information stored on p777 at any time.

7.2 Right to Rectification

If any information is incorrect or incomplete, you may request a correction. Changing certain core information provided at registration may require additional verification for identity purposes.

7.3 Right to Request Deletion

In certain circumstances you may request that your data be deleted. However, where there are legal obligations or incomplete financial transactions, it may not be possible to fulfil this request in full.

7.4 Objection to Processing

You may object to receiving marketing messages or to certain types of data processing. This preference can be set through account settings or via customer support.

To exercise these rights or for any related questions, please contact our customer support. Our support team provides assistance in both Bengali and English.

8 Protection of Minor Users

p777 is an adults-only platform. All casino and betting activities are for persons aged 21 or older only.

We do not intentionally collect information from any person who is a minor. Age is verified at registration, and if it is established that a minor has registered in any way, the relevant account and collected data will be deleted.

If you believe that information about a minor has been collected by mistake, please notify us immediately.

9 International Data Transfers

p777 primarily provides services to Bangladeshi users. Due to technical infrastructure requirements, data may sometimes be stored on servers located in other countries. In such cases:

• Data transfers occur through secure encrypted channels.
• A data protection agreement is in place with the relevant service provider.
• The data protection standard is equivalent to or higher than that of Bangladesh.

10 Policy Changes

p777 may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be changed. For significant changes, members will be notified via their registered email or a notice on the site.

If you continue to use the platform after changes are made, you will be considered to have accepted the new policy. It is therefore recommended that you review this page from time to time.

11 Contact and Complaints

If you have any questions, requests or complaints regarding this Privacy Policy, please contact us:

• Live Chat: 24/7 live chat support is available from any page on the site.
• Email: [email protected]

Our support team provides assistance in both Bengali and English and will respond appropriately to your complaint on any working day. You can also visit our About Us page to learn more about p777 and its services in detail.