FAQ
Answers to the most asked questions about p777
From account verification to live casino, deposits and VIP benefits — this page brings together detailed answers to the questions that come up while playing at p777. Below, 22 questions and answers are arranged across four sections so you can easily find the information you need.
22+
Q&As
৳200
Minimum Deposit
24/7
Live Support
Go to section
Section 1
Verification and Documents
Answers to the most frequently asked questions about account verification and identity confirmation.
The National ID card (NID) is the most accepted document for account verification at p777. A passport or driving licence can also be submitted. The document must be clear, legible and not expired. Upload photos of the front and back of the document separately. Verifying your mobile number and email is also a required step.
If verification is rejected, first read the reason mentioned in the rejection notice carefully. Common reasons include blurry photos, a cropped document, or a name mismatch. Take new photos of the document in good lighting and resubmit. If the problem persists, contact p777's 24/7 live chat support — they can assist you in Bengali.
p777 uses SSL encryption to keep all information secure. Documents uploaded for verification are used only for identity confirmation and are not shared with any third party. For more details, read p777's privacy policy page.
Yes, for withdrawals at p777 the account name and the registered name on bKash, Nagad or Rocket must be the same. For bank transfers, the bank account name must also match. Any difference in names can hold up a withdrawal — so confirm this beforehand.
Starting a deposit is possible, but full account verification is mandatory before any withdrawal. All services at p777 are open to players aged 21 and above, and confirming age and identity is part of responsible play. It is best to complete verification as soon as possible.
The p777 verification team reviews documents and completes the process as quickly as possible. Submitting the correct documents generally speeds things up. During busy periods or if there are complications, it may take a little longer. Contact live chat to check the status of your application.
Section 2
Casino and Table Games
Answers to common questions about the live casino, Teen Patti, roulette and other table games.
Yes, p777's live casino is fully mobile-friendly. It can be played directly through a browser on any Android or iOS smartphone or tablet. All live casino tables are also available on the p777 App. With a good internet connection, joining live tables from Evolution and Pragmatic Play Live is straightforward.
Teen Patti is a three-card game where each player receives three cards and must make the best hand. The game starts with placing a bet — you can "Call" (stay in the game) or "Pack" (fold). The highest hand is three cards of the same rank (a Trio). At p777 you can try JILI's Teen Patti Joker and Teen Patti 20-20. Start with small bets.
In live dealer games, a trained human dealer manages cards or a roulette wheel from a studio via live video streaming. You can also chat with the dealer in real time. p777's virtual casino section has tables from several live studios including Evolution, SA Gaming and AE Sexy.
In roulette, the wheel is spun and you win by betting on the number where the ball lands. Easy bets to start with are red/black or odd/even — these have close to a 50% chance of winning. Betting on a specific number pays out more but has a lower chance. European roulette has only one zero, which gives the house a smaller edge.
Andar Bahar is a traditional South Asian card game that can be played in live format at p777. One card is placed in the middle and you have to guess whether the next card of the same value will fall on "Andar" (inside) or "Bahar" (outside). The game is simple and fast — well suited for new players.
Regular (RNG) baccarat runs on computer-generated results — it can be played alone at any time and moves faster. In live baccarat a real dealer deals the cards and you get the feel of an actual table alongside other players. Many prefer the live version because it feels like a real casino.
Section 3
Deposits
Answers to the most frequently asked questions about deposits, payment methods and transactions.
The minimum deposit at p777 across all payment methods is ৳200. Whether you deposit via bKash, Nagad, Rocket or bank transfer, this limit stays the same. This is convenient for new players as you can start playing with a small amount and place bets on slots or live tables.
Read the site's terms and conditions for details on what charges may apply when depositing at p777. If your own mobile banking service or bank has a service charge, that is set by the respective provider — p777 does not control it.
First confirm that you sent the money to the correct account number and in the correct amount. Wait a little while — there can sometimes be a small delay. If it still has not been credited after a long time, contact p777's live chat or email support with a screenshot or reference number of the transaction you sent.
Log in to p777, go to the deposit section and select bKash. Make the payment to the bKash number shown on screen and enter the transaction ID in the designated field. Enter the amount and reference number correctly — incorrect information may cause a delay. Remember the minimum amount is ৳200.
Depositing at p777 via Nagad is easy and fast. Just like bKash — choose Nagad on the deposit page, make the payment to the designated number and enter the transaction ID. It works via the "Send Money" or "Payment" option in the Nagad app. The amount must be at least ৳200.
The minimum withdrawal amount at p777 is ৳800. This limit applies regardless of whether you withdraw via bKash, Nagad, Rocket or bank transfer. The withdrawal process is generally completed within 15 minutes to 2 hours.
Section 4
VIP Benefits
Detailed Q&A on the p777 VIP program, weekly cashback and tier benefits.
Regular players in p777's VIP program enjoy weekly cashback, priority support and special offers. The higher the tier, the greater the benefits. VIP members are invited first to special events and promotions. It is a significant incentive for long-term players.
Weekly cashback is calculated from the week's total net loss (total losses minus total wins) at the rate set for each tier. For example — if a Gold member's net loss in a week is ৳20,000, the cashback will be ৳20,000 × 0.6% = ৳120. This is an example of the maximum cashback at that tier.
VIP tiers at p777 move up through regular active play. The more consistently and frequently you play, the faster your tier advances. There is no stated specific turnover or time-based requirement — your consistency and volume of play are the main factors considered.
p777 has four VIP tiers. Bronze — up to 0.2% weekly cashback; Silver — up to 0.4%; Gold — up to 0.6%; Platinum — up to 0.8% weekly cashback. Platinum members receive the highest level of benefits.
Weekly cashback is credited to your p777 account after the week ends. The cashback is added to your main balance and can be used directly for betting or withdrawal. Contact live support for more details on the exact timing or process.
Once you register at p777 and start playing, your VIP journey begins. Bronze is the entry level — weekly cashback benefits start from here. With regular play it is possible to advance step by step to Silver, Gold and eventually Platinum.
Can't find the answer? Get help directly
The p777 support team is always here for you
If you don't find the answer to your question on this FAQ page, don't worry. p777's support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
For account verification, payment issues, bonus terms, or VIP benefits — contact us via live chat or email.
24/7 Live Chat — directly from within the site
Email: [email protected]